Estimating & Workflow
Documentation
The photos, measurements, notes, and code references that prove an item belongs in the estimate.
On a real claim
Documentation is the photos, measurements, notes, and code references that prove an item belongs in the estimate. On a claim every line item is stronger with a picture and a measurement behind it. What goes wrong: a contractor tears off before photographing the damage and cannot prove what was there when the carrier pushes back. Check that damage, measurements, and code-driven items are all captured before the evidence is gone.
Common questions
What does "Documentation" mean in Xactimate estimating?
The photos, measurements, notes, and code references that prove an item belongs in the estimate.
Where does "Documentation" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.
Put this to work
ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files — line items mapped to their real code, priced for import.
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