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Status service unreachable, retrying automatically

ESXPress system status

Real-time health of the ESXPress platform, backend uptime, queue depth, and the most recent completed conversion.

Status service unreachable, retrying automatically

Unknown

Conversion service

Unknown

No live pipeline data

Online

Web app

Online

The page is up, the live feed can't be reached

Unknown

Conversion queue

-

Pending conversions waiting in the worker queues

Unknown

Database

-

No live database data

Backend uptime

-

Last conversion

-

Most recent completed conversion

Poll failures

-

Awaiting the first automatic check…

Status service unreachable

The live status feed and the platform API are both unreachable right now, this page cannot confirm whether conversions are running. It keeps retrying automatically (with backoff) and recovers when the API returns.

Waiting for live status data…

Uptime history

From real site traffic · one bar per day · updated daily

The last 30 measured days of the ESXPress site. 23 of 30 met the 99.5% uptime commitment, and the lowest day was 96.80% on 2026-10-11. Each day is counted from production traffic, not a synthetic probe; the newest measured day is 2026-10-16.

2026-09-172026-10-16
99.9% target metCommitment met, under targetBelow 99.5% commitment

Measured through 2026-10-17 from production traffic. The commitment, credit schedule, and claims process are on the service level agreement.

Reconnecting

Live status data couldn't be retrieved. This page retries automatically every 30 seconds and recovers on its own.

Status unknown

The live feed is unreachable right now, so this page cannot confirm whether conversions are running.

What to do

If you uploaded a scope that hasn't completed, check back shortly, the page recovers automatically when the feed returns.

If the panel above says “live metrics temporarily stale,” the rich status feed is briefly unreachable but the platform API is still responding, the tiles show the last known readings with their age. The page reports “unreachable” only when the API itself stops answering. Either way it retries automatically.