Psychrometry

More estimating & workflow terms

• Pack-out

  Removing contents from a damaged home so they can be cleaned, stored, or inventoried while repairs happen. Pack-outs are billed by the item or by the hour, and carriers expect an inventory with quantities and condition, because undocumented contents are the easiest part of a claim to cut.

• Production orders

  The internal document that releases approved restoration work to the crew or subcontractor, listing materials, quantities, and scheduled dates. It should match the approved scope exactly, because a production order that adds or drops items creates a change the carrier never approved.

• Punch list

  The list of small unfinished or defective items left after the main work is done, walked with the homeowner before final payment. Clearing it in writing protects the contractor, because a signed punch list is what turns a job into a completed one.

• Reinspection

  A second visit to document damage missed in the first inspection, often needed before a supplement is approved.

• Restoration project manager

  The person who runs the job day to day: scheduling crews, ordering materials, tracking the scope, and reporting to the homeowner and adjuster. In a claim, that person owns the documentation trail, so moisture readings, photos, and change orders should all route through them.

• Roof decking

  The structural surface the roof covering is attached to, usually plywood or oriented strand board. It sits above the rafters and below the underlayment and shingles. When decking is soaked or delaminated it is often replaced in sections, and that work is a separate line item from the shingle repair.

Common questions