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Money & Pricing

Override pricing

Manually replacing a line item's unit price in Xactimate instead of using the price list. Overrides are visible in the estimate and are a frequent point of dispute, because a carrier may reprice the line back to the list price unless the change is documented and justified.

Full guide: why does xactimate reprice my estimate

More money & pricing terms

  • Overhead

    The contractor's fixed business costs: office, insurance, vehicles, software, and administrative staff.

  • Overhead and profit dispute

    The argument over whether a claim should include overhead and profit, common when a carrier scopes a job as repairs a homeowner could manage or as several trades. Contractors argue the work needs a general contractor to run it; carriers argue it does not, and the answer turns on the policy and the scope.

  • Per-line pricing

    Charging for an estimate based on the number of line items it contains, so bigger scopes cost more.

  • Price list region

    The geographic area whose labor and material costs Xactimate uses to price a line item. If the estimate was written for the wrong region, the fix is to correct the region or ask for a reprice, not to hand-edit unit prices line by line.

  • Price override

    A manual change to a unit price that replaces what the price list would charge. Overrides must be documented, because carriers and reviewers reject unexplained ones, and an override on labor or material is where a supplement argument usually starts.

  • Pricing dispute

    A disagreement over what a line item, trade, or scope should cost between the contractor, the adjuster, or the carrier's reviewer. Resolve it with documentation - photos, measurements, invoices - rather than by resubmitting the same numbers, and escalate through the carrier's review process if it stalls.

Common questions

What does "Override pricing" mean in Xactimate estimating?

Manually replacing a line item's unit price in Xactimate instead of using the price list. Overrides are visible in the estimate and are a frequent point of dispute, because a carrier may reprice the line back to the list price unless the change is documented and justified.

Where does "Override pricing" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow, see the full guide for where it fits.

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