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Claims & Insurance

Claim adjuster

The person who inspects the damage and prepares the carrier's estimate of the loss.

On a real claim

The claim adjuster inspects the damage and prepares the carrier's estimate of the loss. On a claim the adjuster's scope is the opening position the contractor negotiates against. What goes wrong: a contractor treats the adjuster either as an adversary or as the decision maker, when the adjuster is applying the policy and the contractor has to prove the difference with evidence. Check the adjuster's scope line by line and supplement the gaps.

Common questions

What does "Claim adjuster" mean in Xactimate estimating?

The person who inspects the damage and prepares the carrier's estimate of the loss.

Where does "Claim adjuster" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

Put this to work

ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files — line items mapped to their real code, priced for import.

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