Skip to content
Sign In

Claims & Insurance

Policy

The insurance contract that spells out what is covered, the limits, and the deductible.

On a real claim

The policy is the insurance contract that spells out what is covered, the limits, and the deductible. On a claim the policy language decides which line items are payable and how ACV and RCV are handled. What goes wrong: a contractor prices work without reading the coverage form and ends up arguing for items the policy never included. Check the coverage, the limits, and the deductible before you promise a homeowner a number.

Common questions

What does "Policy" mean in Xactimate estimating?

The insurance contract that spells out what is covered, the limits, and the deductible.

Where does "Policy" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

Put this to work

ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files — line items mapped to their real code, priced for import.

Start free — 5 conversions, no card →