Claims & Insurance
Policyholder
The person or business that owns the insurance policy, and the party the claim is filed on behalf of, not the carrier.
On a real claim
The policyholder is the person or business that owns the insurance policy, and the party the claim is filed on behalf of, not the carrier. On a claim the contractor is not the policyholder, so the coverage decisions and the payment belong to the homeowner. What goes wrong: a contractor acts as if they own the claim and oversteps, or assumes the homeowner has read the policy. Check who the named insured is and keep the homeowner in the decisions.
Common questions
What does "Policyholder" mean in Xactimate estimating?
The person or business that owns the insurance policy, and the party the claim is filed on behalf of, not the carrier.
Where does "Policyholder" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.
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