Where does "Underpayment" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow — see the full guide for where it fits.

Claims & Insurance

Underpayment

An underpayment is a claim payment that covers less than the scope of work you can document, whether from missed line items, wrong quantities or a pricing difference. The fix is evidence: photos, measurements and code or manufacturer requirements tied to specific line items, then a written request for the difference.

Full guide: op trap true budget insurance claims

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ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files \u2014 line items mapped to their real code, priced for import.

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