Claims & Insurance
Public adjuster
An adjuster hired by the policyholder — not the carrier — to document the damage and negotiate the claim on their behalf.
On a real claim
A public adjuster is an adjuster hired by the policyholder, not the carrier, to document the damage and negotiate the claim on the homeowner's behalf. On a claim the public adjuster works the same loss as the contractor and can help or complicate the job depending on how the two coordinate. What goes wrong: the contractor and the public adjuster submit clashing scopes and the carrier uses the conflict to stall. Check who owns the scope and keep one coordinated story.
Common questions
What does "Public adjuster" mean in Xactimate estimating?
An adjuster hired by the policyholder — not the carrier — to document the damage and negotiate the claim on their behalf.
Where does "Public adjuster" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.
Put this to work
ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files — line items mapped to their real code, priced for import.
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