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Damage that occurs when water from melting snow backs up behind a dam of ice on a roof and seeps into the house. Ice dams form at the eaves when snow melts on a warm roof and refreezes there. The resulting water can damage ceilings, walls, insulation, and the roof deck. Repair involves removing the ice, repairing the water-damaged structure, and installing an ice and water shield to prevent another failure.
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