Where does "Bad faith claim" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

Estimating & Workflow

Bad faith claim

A legal action claiming the insurer handled a covered claim unreasonably, by delaying it, underpaying it, or denying it without cause. If proven, the insurer can owe more than the policy benefits. The paper trail of the claim and the insurer's decisions is the evidence a bad faith case stands on.

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